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Centralised control on the web of all call centre sales operations
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Access to Real Time Gross Profit
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Real Time Stock Controls
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User Management, Customer database, 50+ Reports, Accounts, KPIs & Dashboards
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Flexibility for Predefined Deals
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B2B Deals Can be Defined by Main and Sharer Tariffs
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Rental, Repair, Account Management & Third Party Integration
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Telecommunication Specific Interfaces and User Intelligence
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Complies to Telecoms Industry Standards
CONNECTION MANAGEMENT
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Dealer Connection Import
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Renewals and Upgrades
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Adding Bolt-Ons
WAREHOUSE MANAGEMENT
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Centralised Control on the Web of all Warehouse Operations
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Creating Bulk Purchase Orders from Multiple Suppliers for Multiple Products & Sites
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ASN File Integration
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'Goods Receive’ with File Import Facility for Large Stocks
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Site & Location Transfers
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Sale & Supplier Returns
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Stock Discrepancy Management
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Blind Stock Control
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Comprehensive Handset Tracking Feature & Stock Movement Facility
OPTIONAL
NETWORK COMMISSION
RECONCILIATION
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Facility to Capture Network Price Books
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Commission Statement Reconciliation and Handling Disputes
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Data Cleansing
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Dispute Resolution Management
FULFILLMENT
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Can be Integrated with the Fulfillment Supplier or the Software
TELECOMS SPECIFIC CRM
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A Customer Holistic View, Integrated with all the Modules
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Call and Meeting Scheduling
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Scheduling Tasks and View Employee Calendar
MARKETING MANAGEMENT
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Comprehensive Data Mining Facility Integrated with all the Modules
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Creating Campaigns and Processing
PRE-SALES MANAGEMENT
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Building Deals
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Real Time Gross Profits for the Deals
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Customised Proposal Templates and Direct Emailing Facility
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Facility to Convert Deals into Sales