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CRM    Customer Relationship Management

Designed specifically for the telecom industry’s varying needs, the salestar connect CRM functionality delivers unrivaled integrated efficiencies across all scopes of business.

Be it for Retail of any scale, B2B businesses, Distributors, or Franchises the salestar connect customer management software integrates with other key salestar connect solutions and components to deliver a centralised, duplication and error proof solution that makes any telecom business run with clarity, visibility and efficiency.

Integrating with the salestar connect EPOS functionality and the salestar connect Stock Management and Inventory control functionalities, the customer management functionaity delivers a centralised database with all customer information available to sales teams and management at this click of a button. The functionality also ensures that information is recorded faithfully and prevents errors and duplication – making selling a more efficient process. Additionally, the customer management functionality gives sales teams the power to access customer information, renewal information, usage information and patterns to upsell and market far more efficiently.

The solution also makes it possible for B2B businesses, Distributors and Retailers to create tailored marketing campaigns and email customers directly via Proposal Building options and move large volumes of sales through the system quickly and accurately with Self Bill options.

Once a sale is finalized, the customer management functionality moves the sale through to the Stock Management and Inventory Control components to ensure that fulfillment is carried out efficiently, with complete traceability via SIM, IMEI and phone numbers.

The key benefits of the salestar connect CRM functionality include:

  • A single integrated database allows accurate record keeping
  • Prevents errors in data entry and duplication of information
  • Tracks customer track-backs
  • Proposal Building option allows for tailored marketing campaigns and large volume email offers to be sent out, tracked and evaluated
  • Revolutionary Self Bill option invoices quickly and accurately, ensuing no bill is delayed or missed
  • Makes upselling on store floor or at customer location more efficient
  • Cloud based software is accessible anywhere, on any device
  • Integrates with EPOS and with Stock Management and Inventory Control systems to push ales through to completion efficiently

Proven Performance

The efficiencies Salestar Connect delivers are unparalleled. From real time overviews of all pending and completed items, to the effective and process driven management of all aspects of telecom businesses – Salestar Connect enhances a businesses potential exponentially, allowing customers to achieve more, sell more and save more.

Industry Specific CRM

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